Help Centre
Account
Emails we send
Which emails you always get, which are optional, and how to turn them off.
We send two kinds of email: account emails you always get, and optional emails you can turn off at any time.
Always sent
- The confirmation email when you sign up, and password reset links.
- Payment receipts.
- A reminder shortly before your Premium ends.
- Important account and security messages.
Optional
- Study reminders and study plans.
- News of new features.
- Premium offers, including a note after your Premium has ended.
Turning optional emails off or on
- Use the unsubscribe link in any optional email, then press Stop marketing emails.
- Or open your Profile and use Email preferences, where you can also turn them back on.