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Deleting your account

Delete your account yourself, straight away, and what is removed.

Open the page this article covers

You can delete your SimpleMed+ account yourself at any time. Deletion is permanent and cannot be undone.

Delete it yourself

  1. Open your Profile and press Delete my account.
  2. Press Permanently delete my account. If you sign in with Apple, you confirm with Apple first.
  3. You are signed out and the account is deleted straight away.

What is deleted

  • Your profile: name, username, email address and password.
  • Your learning: answers, sessions, timed exams, progress, Revision Coach cards and preferences.
  • Your comments and feedback, which are removed or anonymised.
  • Your Premium. Any remaining time ends; see Premium terms for refunds.

What we keep

Payment records needed for tax and accounting, for as long as the law requires (typically up to 6 years). Copies in backups are removed as the backups rotate.

Cannot sign in?

Email simplemedplus@simplemed.co.uk from the address on your account, or use the SimpleMed contact form. We confirm by email and act within 30 days. Full details are on the account deletion page.