Help Centre
Account
Your profile
Change your details, email choices and password, find receipts, or delete your account.
Your profile holds your account details, email choices and Premium receipts. Open it from your name in the top menu.
Personal details
- Your first and last name.
- Display name (optional): shown on your comments. If you leave it blank, we use your first and last name.
- Your username is shown for reference and cannot be changed.
Email address and password
- To change your email, enter the new address and your current password. Each email address can belong to only one account.
- To change your password, enter your current password, then the new one twice.
Emails and reminders
- Email preferences: choose whether to get optional emails. See Emails we send.
- SimpleMed study reminders: app reminders, at most one every 7 days.
Receipts
Billing receipts opens your Premium receipts and invoices.
Deleting your account
Delete my account is at the bottom of the page. See Deleting your account.